At SoulStones (“we”, “our”, or “us”), your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://soulstones.life, purchase products or services, or otherwise interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. 📥 Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment information (processed securely via third-party gateways)

b. Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

This data helps us improve the functionality and performance of our website.

2. 💡 How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send updates about your order or our services

  • Respond to your inquiries

  • Improve our website and offerings

  • Send occasional promotional emails (with opt-out options)

3. 🛡️ How We Protect Your Information

We use industry-standard security measures to protect your personal information:

  • SSL encryption

  • Secure payment processing

  • Limited access to customer information internally

However, no method of online transmission or storage is 100% secure. We strive to protect your data, but cannot guarantee absolute security.

4. 🔁 Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers

  • Analytics and website service providers

These third parties are only given the minimum necessary data and are obligated to protect your privacy.

5. 🍪 Cookies and Tracking

Our website uses cookies to:

  • Enhance user experience

  • Remember your preferences

  • Collect usage data through analytics tools like Google Analytics

You can choose to disable cookies via your browser settings, but this may affect the website’s functionality.

6. 📬 Email Marketing

If you subscribe to our newsletter, you may receive occasional emails about new products, services, and spiritual guidance. You can unsubscribe anytime by clicking the link in the email footer.

7. 👶 Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors. If we discover such data has been submitted, it will be deleted immediately.

8. 🌍 International Users

If you are accessing our site from outside the EU, please be aware that your data may be processed in countries with different data protection laws than your own.

9. ⚖️ Your Rights (GDPR/CCPA)

You may have the right to:

  • Access, update, or delete your personal data

  • Object to or restrict processing

  • Withdraw consent for marketing

To exercise any of these rights, please contact us at: [your email address]

10. 📄 Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the website means you accept those changes.